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Monday, May 7, 2018

How to book hotel direct at www.redtomatohotel.com

GO to our official website at WWW.REDTOMATOHOTEL.COM and click "BOOK NOW"





Step 1, Choose your check-in date by click "calendar" icon as below. Select your check-in and check-out date, and click "Search"



Step, Scroll down to choose your room, there are many type of room, which are Standard Double Room, Deluxe Double Room, Superior Room and Twin bedroom. Select the number of room, click "book" and click "continue" to go to next step.

Note:- You may book multiple room type at once.



Step 3, Please key in your Promo code in the "Apply code" and click apply code to get instant discount, and click "check out"



Step 4, Please key in your personal detail,your firstname, lastname, handphone, and email for our easy reference for our receptionist.

Note:- Please key in valid handphone number and email for you to receive your booking confirmation. Next select your payment method, at the moment we only have bank transfer to our bank account. Enter your "Human verification" , in this case, the human verification is "MTRBAN"

Click on agreement on terms and condtion and click "Preview Booking" to go to next step.



Step 5,Please check your personal detail, your check-in , check-out date, number of night to book, and finally the bank account / bank name for you to bank in later. Upon click on "Confirm Booking" you should receive an email confirmation for your room booking.

Finally you should receive your email from "booking@redtomatohotel.com". Please Print out the booking confirmation and show at our receptionist. Please note that, the reservation status is still PENDING. Reservation will be cancelled automatically if payment is not made within 12 hours.























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Friday, April 27, 2018

Terms and conditions

Terms and conditions
Reservation and Payment Policy
  • Rates are quoted in Ringgit Malaysia (MYR) inclusive of 10% service charge and 6% government tax.
  • Rooms can accommodate up to a maximum of the following combinations based on the room types. Breakfast inclusive rates shall be applied based on the number of adults allowed per room type.
  • Please note that children age 12 and older are charged the adult rate. Please include them in the number entered in the no of adults box.
  • The official Check in time is 1500hours and Check out time is 1000 hours.
  • In the event of any request for guaranteed early check in, a full day charge is applicable as the room will be blocked from the day before.
  • Late checkout is on request basis and subject to availability. A half day room charge is applicable for the late check out until 1630 hours. Rooms occupied beyond 1630hours are charged at full day rate of the day of departure.
  • Hotel reserves the rights to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that reservation contain or resulted from a mistake or error.
Cancellation / Refund Policy
  • Should you wish to change an existing reservation, you are required to cancel the existing booking and proceed to create a new reservation.
  • No show or cancellation less than 72 hours (3days) prior to arrival date will result in a penalty of one (1) night charges. If your booking was only for one (1) night full amount will be charged.
  • Cancellation made more than 72hours (3days) prior to arrival date, there will be no charges incurred.
  • Any policies dictated by the hotel will always supersede those stated here.
  • Cancellation has to be made through corresponding email booking@redtomatohotel.com only; otherwise no cancellation will be entertained. Cancellation will not be accepted over the phone.
  • Red Tomato hotel shall not be held liable or responsible for failure to execute arrangements specified herein directly or indirectly occasioned by or through or in consequence of war, changes of statues of Malaysian Government, strikes, riots, and acts of God or condition beyond our control.

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Why booking direct with us?



book direct and save more!!!

We strive to make your stay even more attractive; we have now introduced a wide range of exclusive add-on packages only available to those who book directly with us. Grab this great opportunity today and receive the best value for your money.

DIRECT GUEST BENEFITS

  1. Best rate guaranteed, Our rate are definitely better rate than some third party website like www.agoda.com/booking.com/expedia.com etc, as we don't need to pay up to 15% or more commission for every booking you made. Be wise to book direct with us.
  2. No booking fee.
  3. No hidden fee
  4. No credit card charges
  5. Get Instant confirmation of booking
  6. Book many room types under different rates at one time reservation
  7. Automated confirmation from our secured booking@redtomatohotel.com
  8. Receive priority consideration for your special requests and preferences.
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